Retail Store Supervisor

Overview

This position requires proficiency in English and mandates physical presence at the Fort St John location. Candidates must hold a secondary (high) school graduation certificate and have between 1 and 2 years of relevant experience.

Key Responsibilities

• Oversee staff including apprentices, stage hands, and the design team.
• Delegate duties to sales personnel ensuring efficient task management.
• Hire new employees and facilitate or arrange their training programs.
• Authorize cheque payments and the return of merchandise.
• Maintain and organize inventory; order merchandise and supplies accordingly.
• Set and supervise employees’ work schedules.
• Promote and sell merchandise, including pricing items following the price list using stamps or stickers.
• Prepare and submit detailed reports covering sales volume, product merchandising, and personnel issues.
• Address customer inquiries, manage complaints, and resolve supply shortages effectively.
• Monitor and supervise day-to-day business operations, including special promotions and publicity events.
• Process payments including cash, cheque, credit card, and automatic debit transactions.
• Conduct routine maintenance tasks and ensure equipment inventory is up to date.
• Manage financial matters such as balancing cash, depositing funds, and maintaining daily log books.
• Reconcile inventory counts between physical stock and computer records.

Experience and Technical Skills

• Familiarity with inventory control software is required.

Additional Information

• A valid driver's license is mandatory for this role.

Equal Employment Opportunities

• The employer actively supports the inclusion of newcomers and refugees by facilitating access to community resources, language and skills training.
• Mentorship, coaching, and networking opportunities are offered for youth applicants.
• Support is also available for Indigenous workers through mentorship and coaching programs.