Retail Sales Executive

Job Overview

This position involves engaging with customers to identify their requirements concerning audio and video home theater systems. The role demands showcasing a range of related equipment, facilitating sales closure, and ensuring customer satisfaction throughout the purchase process.

Key Responsibilities

• Comprehend customer needs to provide tailored demonstrations of audio and video home theater products.
• Successfully close sales by addressing client inquiries and emphasizing product advantages.
• Handle installation requests efficiently, including coordinating site visits and aligning the installation team accordingly.
• Maintain frequent communication with customers, manage service requests, and ensure seamless service delivery.
• Keep the company database updated with relevant customer information and sales activities.
• Prepare and share quotations with prospective clients based on designed solutions.
• Create customized system designs incorporating speakers, amplifiers, cables, connectors, projectors, and screens.
• Exhibit extensive technical expertise regarding available product lines, pricing structures, and equipment calibration.