Immigration Consultant

Role overview

This position focuses on helping companies and working professionals navigate Singapore’s immigration and employment pass requirements while staying aligned with current regulations.

Key responsibilities

• Track changes in Singapore immigration and employment rules and update internal processes so they remain compliant.
• Handle the complete lifecycle of work pass matters, including applications, renewals, amendments, transfers, and cancellations for pass categories such as Employment Pass, S Pass, Dependant’s Pass, EntrePass, Work Holiday Pass, Letter of Consent, and related permits.
• Evaluate client situations and recommend the most suitable immigration route based on their circumstances.
• Compile, verify, and lodge supporting documents with the appropriate government agencies, making sure submissions are complete and accurate.
• Prepare appeals and supplementary submissions when applications require further review.
• Guide clients through immigration procedures, compliance obligations, and document requirements at each stage of the process.
• Work closely with clients to collect information, share progress updates, and ensure all required actions are completed on time.
• Interpret licensing or regulatory conditions tied to different business activities and advise clients where relevant.
• Keep records up to date and contribute to process enhancements that improve efficiency and the overall client experience.
• Assist with other corporate service tasks and cross-functional assignments as needed.

Requirements

• A Diploma or Bachelor’s Degree in Business Administration, Business Management, Law, or a closely related field.
• Experience in immigration, corporate services, work pass administration, or another client-facing role is considered a strong advantage.
• Familiarity with Singapore immigration and work pass procedures is preferred.
• Strong communication and stakeholder management abilities, with a talent for building positive working relationships.
• Careful, organised, and able to manage several cases while keeping to deadlines.
• Self-driven, adaptable, and comfortable working both on your own and within a team.
• A willingness to keep learning and the initiative to spot improvements and implement better ways of working.

Additional information

This is a full-time, onsite role based in Singapore. Salary details, benefits, eligibility limits, number of vacancies, and start date were not specified in the source information.