General Manager - Washington, DC - Hilton Experience Required

About Rebel Hotel Company

Rebel Hotel Company stands as one of the fastest expanding third-party hotel management organizations in the U.S., known for delivering impactful results, operational excellence, and unique guest experiences. Our diverse portfolio encompasses full-service, lifestyle, and branded hotels across leading metropolitan and resort locations. We cultivate a culture centered on leadership, innovation, and accountability, with ongoing growth underway.

Position Overview

Reporting directly to the Vice President of Operations, the General Manager guides the entire hotel’s leadership, operational success, financial outcomes, and the quality of the guest experience. This leadership role provides comprehensive strategic oversight across all hotel departments while nurturing a culture emphasizing accountability, cooperation, and outstanding service. The General Manager acts as the primary leader ensuring operational excellence, financial health, an engaged workforce, and exceptional satisfaction for guests, owners, and brand collaborators. Experience with branded hotels and unions is a must.

Key Responsibilities

• Lead the hotel strategically to deliver excellent guest experiences, superior operations, and strong financial results.
• Coach and mentor department heads, promoting engagement, accountability, and continuous progress.
• Instill a guest-first culture aligned with the hotel's brand and market positioning.
• Oversee daily hotel operations across all departments to ensure efficiency and seamless service.
• Establish and maintain robust relationships with owners, guests, brand partners, suppliers, community groups, and local business stakeholders.
• Recruit and retain top talent while fostering professional development and high employee engagement.
• Exemplify leadership through active, hands-on involvement with guests and staff.
• Develop, implement, and meet the annual operating budget, capital expenditures, and business goals.
• Manage financial performance via budgeting, forecasting, labor and expense control, and revenue enhancement.
• Track key performance metrics and apply strategies to boost profitability, guest satisfaction, market share, and operational productivity.
• Collaborate with Sales, Marketing, and Revenue Management teams to maximize hotel occupancy, average daily rate, revenue per available room, and total revenue.
• Ensure adherence to company policies, brand standards, and all relevant laws and regulations at federal, state, and local levels.
• Collaborate with Engineering and ownership on property maintenance and capital improvements.
• Oversee accurate financial reporting, operational controls, risk management, and compliance requirements.

Required Qualifications and Skills

• At least five years of progressive leadership experience in hotel operations, including previous roles as General Manager, Hotel Manager, Director of Operations, or similar executive positions.
• Proven record of leading hotel operations to meet financial, operational, and guest satisfaction targets.
• In-depth knowledge of hotel departments such as Front Office, Housekeeping, Engineering, Food & Beverage, Sales, and Revenue Management.
• Strong financial expertise including budgeting, forecasting, managing labor costs, profit and loss responsibility, and controlling expenses.
• Excellent leadership, communication, coaching, and relationship-building abilities.
• Capability to develop high-performing teams and cultivate a culture of accountability, teamwork, and ongoing improvement.
• Outstanding analytical, organizational, problem-solving, and decision-making skills.
• Experience with branded, independent, boutique, lifestyle, luxury, resort, or full-service hotel operations is desirable in accordance with market positioning.
• Bachelor's degree in Hospitality Management, Business Administration, or related discipline preferred.

Benefits and Compensation

• Competitive annual salary between $180,000 and $185,000 with performance-based incentives.
• Health benefits including medical, dental, and vision insurance.
• 401(k) retirement plan with company matching contributions.
• Paid holidays and vacation time.
• Opportunities for career growth within a rapidly expanding company.
• Participation in an innovative hospitality leadership culture.