Dual Services Officer

Role overview

This full-time on-site position is for a multi-skilled security professional based in St Helens, Tasmania, Australia. The work follows a rotating pattern: Week 1 is 4 days on and 3 days off, and Week 2 is 3 days on and 4 days off.

In this role, you will help protect customers, retailers, and staff while also taking on cleaning duties and supporting the smooth day-to-day running of the site. The job combines security, CCTV monitoring, cleaning, and general site support, so a hands-on attitude is essential.

Key duties

• Carry out regular site patrols to support safety, security, and cleanliness.
• Provide guidance and help to retailers whenever needed.
• Complete daily cleaning duties, including operating cleaning equipment and machinery.
• Monitor CCTV footage as part of the security function.
• Make sure all assigned tasks are finished within the required deadlines.

Health and safety responsibilities

• Keep communication open with colleagues, both formally and informally, so safety concerns and ideas are shared effectively and team morale stays strong.
• Help maintain OCS’s positive safety standards through your own behaviour and by encouraging the same in others.
• Continue developing your health and safety capability by attending Managing Safety training and other company safety activities.
• Take responsibility for ensuring plant and equipment remain in good condition and suitable for use.

Candidate profile

The ideal applicant will already have frontline security experience, hold valid SIA security and CCTV qualifications, and be comfortable working independently.

About the employer

OCS UK & Ireland is a major facilities management business with more than 50,000 colleagues and annual turnover above £2 billion. The organisation provides services across facilities management, hard services, cleaning, security, and catering.

The company says its purpose is to help people and places be the best they can be for colleagues, customers, and the communities it serves. Its approach is built around the TRUE values: Trust, Respect, Unity, and Empowerment.

Why join OCS

• Recognised employer: ranked 36th on Glassdoor’s Best Companies to Work For 2025.
• Digital learning: access the OCS Academy for online courses and development resources.
• Retail discounts and wellbeing support through the Hapi app.
• Career development opportunities, with 600+ live learners across UK & Ireland and access to further qualifications.
• Flexible pay access through Wagestream, allowing eligible colleagues to draw part of earned wages before payday.

How to apply

Applicants interested in professional development, career progression, and working with motivated people are invited to submit an application and register interest. Job alerts can also be set up during registration to receive notifications about suitable future vacancies.

Equal opportunity statement

OCS states that it is an equal opportunities employer and values a diverse workforce made up of people with a wide range of knowledge, skills, and backgrounds. The company promotes an inclusive, welcoming environment and encourages applications from everyone regardless of race, gender, nationality, religion, sexual orientation, disability, or age.