Credit Control Officer

Job Overview

We seek a proactive and results-focused Credit Control Officer responsible for ensuring timely payment collections and maintaining robust cash flow health. The role demands initiative, strong follow-up skills, and readiness to visit customer locations when necessary to secure payments.

Key Responsibilities

• Monitor outstanding customer balances to guarantee prompt payment collection.
• Engage with customers regularly via calls, emails, and meetings to recover dues.
• Establish and nurture solid customer relationships to facilitate smooth payment processes.
• Collaborate closely with Sales, Dispatch, and Finance teams to resolve payment-related concerns.
• Maintain ageing reports, collection status updates, and invoices outstanding summaries.
• Ensure compliance with credit terms and corporate credit protocols.
• Identify risks linked to payments and escalate overdue accounts timely to management.
• Perform account reconciliations and resolve billing or invoice discrepancies.
• Negotiate payment commitments while preserving positive business relations.
• Assume responsibility for collection targets, minimizing overdue receivables effectively.
• Undertake customer visits as required to facilitate collections and resolve issues.
• Keep thorough documentation of all collection activities.

Required Qualifications and Experience

• At least 3 years' experience in Credit Control or Collections roles.
• Deep understanding of credit control measures, receivables management, and payment processes.
• Proven success in ensuring timely payments through determined follow-ups.
• Excellent communication, negotiation, and relationship management capabilities.
• Capacity to manage frequent calls and professionally navigate challenging payment discussions.
• Willingness to travel to customer sites for payment recovery when necessary.
• Ability to work autonomously with full ownership of collection duties.
• Strong analytical and problem-solving aptitude.
• Proficiency in MS Excel and ERP or accounting software such as Tally, ERP, SAP, or equivalents.

Additional Information

Preference will be afforded to candidates residing in Greater Noida and those with backgrounds in manufacturing industries, particularly Battery, Automotive, Electric Vehicles (EV), Electrical, or Industrial manufacturing sectors.

Eligibility & Education

Applicants must have completed a Bachelor of Commerce (B.Com) degree in any specialization.

Compensation

The remuneration offered ranges between 300,000 and 375,000 INR annually.