Credit Manager

About the Company

Founded in 2000 in Turkey, Rixos Hotels is a trailblazer of the 'ALL Inclusive, ALL Exclusive' concept, offering guests luxurious accommodations enriched with global culinary delights, live entertainment, daily sports and fitness activities, spa and wellness experiences, and engaging programs for kids and teens. Each property reflects a blend of local cultural influences, Turkish heritage, and global trends, providing guests with unique, premium experiences.

Job Role and Responsibilities

• Maintain punctuality for your shifts and enforce the same standard for your team members.
• Adhere to grooming standards and ensure your team complies with them.
• Follow all hotel policies and procedures as outlined in the employee handbook, understanding disciplinary and grievance processes.
• Present a professional and helpful demeanor to customers, responding promptly and courteously to requests for assistance.
• Anticipate customer needs proactively to improve service quality and enhance satisfaction.
• Support colleagues promptly and considerately; demonstrate flexibility by assisting in various hotel departments according to business needs.
• Be thoroughly familiar with company documentation and Operational Standards Manual relevant to your responsibilities.
• Perform other assigned duties, including reasonable tasks not explicitly stated.
• Participate in Task Force Teams for new hotel openings.

Qualifications and Experience

• Holding a degree in Finance or a vocational hospitality qualification.
• Possess 3 to 4 years of relevant professional experience.

Additional Information

• Exercise proactive judgment and professionalism when handling challenging situations.
• Maintain integrity, transparency, and honesty in methods, motivations, and outcomes.
• Take responsibility for mistakes while sharing learnings to prevent recurrence in your department.
• Protect sensitive information and adhere to confidentiality requirements.
• Commit to fulfill agreements and follow through on promises.
• Work effectively both independently and as part of a team.
• Adopt a positive, approachable attitude and invest time in building relationships with colleagues and guests.
• Support fellow employees promoting a cooperative and unified workplace.