Banking Assistant - St Lukes

About the Role

Join Kiwibank's St Lukes branch as a Banking Assistant and embark on a promising career in the financial services industry. This role offers pathways into various areas such as home lending, leadership, and IT, reflecting the bank's dedication to your personal growth and career progression.

Key Responsibilities

• Deliver friendly, face-to-face assistance to customers for their banking requirements.
• Process deposits, withdrawals, payments, and related transactions with accuracy and efficiency.
• Support customers with account inquiries and provide guidance on digital banking platforms.
• Maintain precise records, ensuring adherence to bank policies and regulatory compliance.
• Promote operational efficiency and foster excellent customer experiences.

Candidate Profile and Requirements

• Strong attention to detail with demonstrable numerical, administrative, and technical capabilities.
• Ability to work collaboratively in a team-oriented environment.
• Additional language proficiency, particularly in Mandarin, is advantageous.
• Commitment to upholding Kiwibank's values and purpose in delivering exceptional service.

Working Hours

The position requires a 40-hour work week, Sunday through Thursday from 08:30 to 17:00.

Benefits and Culture

• Be part of a vibrant, supportive culture that values people.
• Access to excellent benefits including wellbeing days, subsidised banking, insurance, and further perks.
• Significant opportunities for learning, development, and internal mobility enabling career advancement.

Additional Information

Applications are accepted until Friday, 31 July 2026. The recruitment process is ongoing, and the posting may be withdrawn at any time. Candidates are encouraged to apply promptly and join a modern, reputable bank that prioritizes employee wellbeing and growth.