Assistant Manager - Commercial & Business Development, OOG/Reefer & Project Cargo

About Pacific International Lines (PIL)

With over 55 years of leadership in global shipping, Pacific International Lines (PIL) stands as a key player in maritime logistics, operating from its headquarters in Singapore with services spanning over 500 locations across 90 countries. The company offers a diverse, multicultural workplace focused on innovation and sustainability aiming for Net Zero by 2050.

Position Overview

We are seeking a motivated Assistant Manager for our Riyadh, Saudi Arabia office specializing in commercial development within the OOG (Out-of-Gauge), Reefer, Project Cargo, and Special Cargo segments. This role involves fostering business growth, managing client relationships, and delivering tailored logistics solutions in specialized cargo sectors.

Primary Responsibilities

• Design and drive sales and business expansion strategies targeting OOG, Reefer, Project Cargo, and Special Cargo in designated markets and trade lanes.
• Explore and capture new business opportunities across sectors such as construction, infrastructure, energy, oil & gas, manufacturing, agriculture, and perishables.
• Establish and nurture robust relationships with customers, freight forwarders, NVOCCs, and industry stakeholders.
• Conduct client visits, presentations, business reviews, and commercial negotiations to secure new contracts and grow current accounts.
• Prepare commercial documentation including proposals, quotations, tenders, and service agreements aligned with corporate policies.
• Offer expert technical and commercial advice regarding OOG, Reefer, Project Cargo, and Special Cargo enquiries and shipments.
• Evaluate cargo feasibility and recommend appropriate equipment, transport routing, vessel allocations, and cargo handling methods.
• Develop innovative logistics solutions for oversized, heavy-lift, breakbulk, and temperature-sensitive cargo.
• Monitor market trends, competitor activities, and customer requirements to identify opportunities for growth.
• Analyze cargo operational performance, revenue, profitability, and market share to inform strategic decisions.
• Generate sales forecasts, performance reports, and business development updates for management oversight.
• Suggest pricing policies and revenue-boosting initiatives for profitability and competitive advantage.
• Ensure strict adherence to company policies, operational guidelines, safety standards, and industry regulations.
• Collaborate cross-functionally with commercial, operations, vessel planning, finance, procurement, and customer service teams to ensure smooth execution of cargo projects.
• Serve as the main commercial liaison for key accounts and customers.
• Support contract negotiations, account retention, and strategic account development.
• Guide and support local agents concerning specialized cargo opportunities.
• Lead and promote cross-departmental cooperation for commercial campaigns, trade initiatives, and continuous improvements.

Candidate Profile and Qualifications

• Commercially-driven with strong focus on client needs and results.
• Capable of balancing multiple priorities independently in a fast-paced environment.
• Proficient in analysis, problem-solving, and decisive in decision-making.
• Excellent interpersonal skills for stakeholder and relationship management.
• Adaptable and proactive in dynamic business settings.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Maritime Studies, or relevant field.
• Minimum 5-8 years of experience in container shipping, logistics, freight forwarding, project cargo, or related commercial functions.
• Demonstrated success in business development relating to OOG, Reefer, Project Cargo, and Special Cargo.
• Sound knowledge of liner shipping operations, international trade norms, and special cargo handling.
• Expertise in sales, account management, tendering, and commercial negotiations.
• Technical familiarity with OOG equipment, reefer container operations, and project cargo handling.
• Strong grasp of shipping networks, trade lanes, vessel operation protocols, and cargo acceptance standards.
• Firm commercial acumen involving pricing strategy, revenue management, and profitability analysis.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication, presentation, and negotiation capabilities.
• Strong data-driven analytical and reporting skills.
• Ability to coordinate multiple projects with diverse international stakeholders effectively.

Performance & Success Metrics

• Growth in cargo volumes for OOG, Reefer, Project Cargo, and Special Cargo.
• Achievement of revenue and gross profits relative to budgets.
• New client acquisition and existing customer expansion.
• High success rates in tenders and business pipeline conversion.
• Increased market share within targeted trade lanes and sectors.
• Effective execution of complex cargo projects through collaborative efforts.
• Maintaining exemplary customer satisfaction and retention levels.

Why Join PIL?

• Work with a globally respected shipping leader committed to sustainability and innovation.
• Engage in a dynamic, inclusive, and culturally diverse work environment.
• Contribute to strategic growth initiatives in cargo segments worldwide.
• Benefit from extensive professional development and advancement opportunities within a global network.

Additional Information

The role is specifically open to Saudi nationals or individuals holding legal employment status in Saudi Arabia. Applications from individuals without the valid right to work in Saudi Arabia will not be accepted.