Account Manager

Role Summary

We are seeking a dedicated Office Manager / Practice Manager to manage daily office operations, coordinate the team, and ensure timely client service delivery. This senior role demands a dependable individual who can independently lead office functions and drive tasks to completion proactively.

Primary Duties

• Manage and coordinate ongoing work involving statutory audits, tax audits, income tax return filings, GST compliance, and accounting activities.
• Distribute assignments among team members, monitor ownership and turnaround time, and personally intervene to guarantee deadlines are met rather than just tracked.
• Ensure strict compliance with statutory deadlines related to income tax returns, GST filings, tax audit reports, and other mandatory submissions by taking full responsibility for on-time closure.
• Serve as the primary contact for client needs and communications.
• Be prepared to invest additional effort and hours during peak compliance periods such as tax audit season, GST annual returns, and ITR due dates to prevent delays.
• Actively follow up with staff and clients to resolve pending tasks before they escalate into urgent issues.
• Update the Proprietor regularly on the progress and risks concerning time-critical matters, providing adequate lead time for intervention if necessary.

Experience and Qualifications

• At least 5 years of experience within a Chartered Accountant firm, holding positions in office or practice management or senior executive coordination.
• Comprehensive understanding of CA office operations including Income Tax filing, GST compliance, audits, Excel usage, and ITR preparation.
• Preference given to semi-qualified CAs (IPCC/Intermediate cleared) or CA dropouts possessing substantial practical experience.
• Demonstrable ownership attitude with a track record of driving compliance tasks to completion, beyond mere coordination.
• Willingness to work extended hours during critical compliance phases.

Key Competencies

• Persistency in task completion rather than mere delegation.
• Capability to work effectively under pressure while maintaining accuracy.
• Strong communication skills with clients and staff members.
• Basic people management skills to delegate and supervise staff workloads.
• Effective problem-solving ability.