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Ticketing & Sales Manager

Auckland Philharmonia

Auckland, New Zealand (Hybrid) · Full Time

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Experience
5+ yrs
Salary
NZD 70,000 – NZD 80,000 / year
Openings
1
Posted
3 ঘন্টা আগে
Work mode
Hybrid
Eligibility
Candidates must be New Zealand citizens, residents, or hold valid visas authorizing them to work in New Zealand.
Resume
Required to apply

Where you'll work

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Job description

Role Overview

Join Auckland Philharmonia as the Ticketing & Sales Manager, leading the box office team to drive ticketing and sales efforts. This pivotal position supports marketing campaigns to meet sales goals while ensuring exemplary customer service. You will collaborate closely with a friendly group of arts professionals passionate about music.

Key Responsibilities

  • Lead and manage a busy box office team focused on efficient ticketing and event sales processes.
  • Support marketing initiatives to maximize ticket sales and audience engagement.
  • Deliver exceptional customer service to enhance audience experience with Auckland Philharmonia.
  • Manage financial aspects related to ticket sales including reporting and analysis.

Candidate Profile

The ideal candidate is highly organized, detail-oriented, and able to multitask effectively in a dynamic environment. Proficiency with CRM systems, ideally Tessitura (training available), and experience in financial management are essential. Familiarity with various ticketing and marketing technologies is advantageous. Strong communication skills and a proactive approach are required.

Working Conditions & Perks

  • Full-time permanent role based at Auckland Town Hall, central city arts hub.
  • Evening and occasional weekend work with flexible arrangements including partial work from home.
  • Opportunity to attend live concerts as part of the role benefits.
  • Collaborative and supportive team environment encouraging idea-sharing and personal growth.

Additional Information

  • Salary range between $70,000 and $80,000 per annum, commensurate with experience.
  • Applicants must be New Zealand citizens, residents, or have valid work visas permitting employment.
  • Application deadline is 5pm on Monday 24 August.

How they work

Communication Teamwork & Collaboration Attention to Detail Initiative Organisation Customer Focus

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