Sales & Operations Specialist

Job Overview

The Sales & Operations Specialist will play a dual role of driving business development activities and managing client partnerships, while ensuring seamless delivery of workforce and staffing solutions. This position demands a combination of sales acumen, commercial coordination, and operational oversight to maximize client satisfaction and foster business expansion.

Key Responsibilities

• Identify and cultivate new business opportunities aligned with sales objectives.
• Maintain and manage the sales pipeline through effective CRM use.
• Draft and submit proposals, quotations, and respond to RFPs.
• Develop and nurture long-term client relationships.
• Liaise with Recruitment and Operations teams to fulfill workforce needs.
• Manage the entire staffing process including onboarding, deployment, contract renewals, replacements, and offboarding.
• Ensure adherence to Saudi labor laws and internal company regulations.
• Address client inquiries and tackle operational challenges in coordination with internal teams.
• Keep detailed records and generate reports on activities and progress.
• Spot potential renewal and growth opportunities within accounts.
• Track market trends to enhance business development efforts.

Qualifications & Requirements

• Possess a bachelor's degree in Business, HR, Sales, Marketing, or a related discipline.
• Have 4 to 6 years of experience in sales, business development, staffing, or human resource services.
• Preferably have experience with manpower outsourcing or PEO/EOR frameworks.
• Familiarity with Saudi labor regulations and employment practices.
• Strong skills in communication, negotiation, and organization.
• Proficiency in English required; Arabic language skills would be advantageous.
• Competent with MS Office suite; experience with CRM or HRMS platforms is a plus.