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About the Role

Evolve Psychiatry is looking for a dedicated and empathetic Remote Therapist Receptionist to join their expanding team of licensed therapists. This position acts as the main administrative liaison for therapy patients, ensuring a smooth and supportive experience from their initial contact through ongoing treatment sessions.

Responsibilities

Answer incoming telephone calls and direct inquiries to the appropriate contacts.
Manage scheduling tasks including setting, confirming, and adjusting appointments via the electronic medical records (EMR) system.
Verify patients' insurance details and handle copayment collections.
Maintain clear and effective communication with therapists, patients, and internal staff members.
Protect sensitive patient information with strict confidentiality and discretion.

Qualifications

Prior work experience as a medical receptionist, ideally supporting therapists directly.
Background in psychiatry or behavioral health preferred.
Familiarity with electronic medical records software and solid computer skills.
Strong organizational skills capable of managing multiple tasks in a remote work setting.
Professional demeanor and appearance.
Experience thriving in a fast-paced administrative environment.

Success Factors

Genuine passion for assisting patients and delivering excellent customer service.
Ability to handle a substantial volume of calls and schedule appointments efficiently.
Comfortable working independently in a dynamic remote work environment.
Detail-oriented with consistent adherence to processes.
Professional and clear communication with patients, therapists, and colleagues.
Proactive approach to problem solving and taking initiative.

Why Join Evolve Psychiatry?

Become part of a well-regarded and expanding psychiatric practice.
Engage in a collaborative, mission-focused workplace culture.
Receive competitive compensation along with benefit offerings.
Contribute meaningfully to improving patients' lives every day.

Remote Therapist Receptionist