Operations Coordinator

About Satguru Travel & Tours GmbH

Satguru Travel & Tours GmbH is a prominent global travel management company, operating across more than 80 countries. The company is expanding its presence in Germany and currently offers opportunities at its Frankfurt office.

Role Overview: Operations Coordinator

The Operations Coordinator will be responsible for managing daily travel-related operations to ensure smooth and efficient services for clients.

Key Responsibilities

• Oversee daily travel operations including flights, hotels, visas, and other reservations.
• Deliver customer service support before and after sales transactions.
• Collaborate with travel partners to coordinate services and manage bookings.
• Ensure accuracy of bookings, uphold service standards, and achieve customer satisfaction.
• Maintain thorough operational records and compile daily reports.
• Address operational challenges and manage customer escalations effectively.

Candidate Requirements

• Possess 2 to 3 years of experience in the travel and tourism sector.
• Proficient in German at B2 level or higher.
• Good command of the English language.
• Open to all genders (male, female, diverse).

Employment Details

• Location: Frankfurt am Main, Germany (on-site).
• Work schedule: Monday through Saturday.
• Position type: Full-time (part-time option available).
• Salary: Competitive and based on experience and profile.

Additional Information

Interested candidates are encouraged to apply by sending their CV directly to the employer's provided contact.