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Information Technology Operations Manager

TalentHero

Singapore পূর্ণকালীন

প্রথম আবেদনকারী হোন।

অভিজ্ঞতা
যেকোনো
বেতন
শূন্যপদ
1
পোস্ট করা হয়েছে
১ ঘন্টা আগে
কাজের ধরণ
অফিসে
যোগ্যতা
Singaporeans and Permanent Residents only; no visa sponsorship available.
জীবনবৃত্তান্ত
আবেদন করা আবশ্যক

যেখানে আপনি কাজ করবেন

কাজের বিবরণ

About the Role

We are seeking an experienced Information Technology Operations Manager to join a fast-growing commercial organisation based in Singapore. This pivotal leadership position will oversee a diverse team responsible for service management, cloud and infrastructure, workplace technology, and venue operations. The role plays a critical part in maintaining operational stability, championing service excellence, and ensuring the reliability of essential technology platforms throughout the company.

Key Responsibilities

  • Lead IT Service Management processes, including oversight of SLAs and coordinating regular service review meetings to define and optimize IT service delivery within the organisation.
  • Provide technical leadership for Azure cloud infrastructure, supervise managed service providers (MSPs), implement resilient backup and disaster recovery strategies, and manage cloud expenditures to uphold platform stability and business continuity.
  • Manage physical venue technology including network functionality, Wi-Fi systems, and support for event-related technology, serving as the main IT liaison for Facilities concerning all venue technology systems.
  • Oversee workplace technology operations such as end-user computing, device provisioning, Intune administration, and onboarding IT setup, ensuring seamless daily support in collaboration with the helpdesk team.

Qualifications and Requirements

  • Demonstrated leadership in IT operations, infrastructure management, or service management domains.
  • Proven capability in managing vendors and MSP relationships effectively.
  • In-depth knowledge of cloud services, particularly Microsoft Azure, aptitude in ITSM frameworks, and experience implementing operational governance.
  • A customer-focused approach with a dedication to enhancing operational processes and boosting service quality.

Additional Information

This position is available exclusively to Singaporean citizens and Permanent Residents; no visa sponsorship will be provided.

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