Housekeeping Attendant

About the Company

Join a hotel part of the Accor group, which encompasses over 45 brands, 5,500 hotels, 10,000 restaurants, and diverse lifestyle destinations worldwide. At Accor, every contribution, smile, and action you make helps deliver a memorable and positive experience for guests, colleagues, and the environment. Together, we pursue a vision of responsible hospitality.

Job Summary

This role involves shifting schedules with either a 9am or 2pm start, typically lasting 6 to 7 hours per shift, including weekend work. Employees are expected to work 5 shifts weekly.

Key Responsibilities

• Maintain cleanliness and upkeep of designated guestrooms to meet hotel standards.
• Protect guest privacy and ensure the safety of their belongings.
• Provide personalized service to enhance guest experience.
• Replenish room supplies and amenities as necessary.
• Report any maintenance concerns or damaged items without delay.
• Work collaboratively with other hotel departments to fulfill guest needs.
• Follow all safety and sanitation regulations consistently.

Qualifications and Skills

• A vibrant personality that shines brighter than polished surfaces; previous housekeeping experience is beneficial but not mandatory.
• Highly attentive with the ability to anticipate and respond to guest needs effectively.
• Exceptional attention to detail, capable of identifying even the smallest speck of dust.
• A talent for creating a welcoming atmosphere that makes guests feel at home.
• Efficient organizational skills to transform disorder into neatness swiftly.

Additional Information

The hotel is committed to environmental sustainability through its partnership with "Green Key", aiming to monitor and minimize ecological impact. Diversity and inclusion are core company values, reflected in efforts to recruit and promote talents from all backgrounds. Applicants must possess the legal right to work in the United Kingdom.

Supervisors and managers provide ongoing support to help employees achieve top standards of cleanliness and service.