Front Office Agent (m/w/d)

About H+ Hotel Berlin Mitte

Located centrally in Berlin Mitte, just minutes from the main train station and government district, H+ Hotel Berlin Mitte is a modern 4-star hotel with 145 rooms and part of the Revo Hospitality Group. Our hotel serves business travelers, tourists, and groups who appreciate a prime location, upscale comfort, and personalized hospitality. Our team provides professional, warm, and reliable service to ensure every guest's stay is smooth and enjoyable. Guests can start their day with a diverse breakfast buffet offering a relaxing morning experience.

Being part of Revo Hospitality Group means working in an environment that merges Berlin's international flair with modern workplace values focused on service excellence, teamwork, and genuine hospitality. We invite you to apply as a Front Office Agent at H+ Hotel Berlin Mitte and develop your career with our group.

Key Responsibilities

• Welcome guests as the primary point of contact at the reception.
• Ensure smooth operations from check-in through check-out.
• Coordinate and communicate seamlessly with all hotel departments for exceptional guest care.
• Manage cash handling and accurate billing at the front desk.
• Attend to individual guest requests attentively and with a service-minded approach.

Candidate Profile

• Completed training in hospitality or entry-level experience with enthusiasm for guest service.
• A strong commitment to customer service and the ability to create a genuine welcoming atmosphere.
• Good command of spoken and written English for daily communication with international guests.
• Well-developed organizational skills and the capability to multitask, remaining composed under pressure.

Employee Benefits

• Permanent full-time contract from the start for job security and planning confidence.
• Vacation entitlement that increases with length of service as a reward for dedication.
• An extra day off in your birthday month to celebrate.
• Ongoing professional and personal development through our in-house academy.
• Exclusive staff discounts benefiting you and your friends and family at all our hotels.
• Travel cost allowance to support your commute to work.
• Additional special discounts on fashion, technology, and events through various partners.

Additional Information

Anticipated employment commencement date is April 1, 2026. The workplace is located in Berlin and offered as a permanent full-time role within a dynamic hospitality team.