Customer Support Specialist
Accetraa Technologies Pvt. Ltd.
Hubballi, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 3 ঘন্টা আগে
- Work mode
- In office
- Education
- Any degree
- Eligibility
- Open to all candidates with any degree, including freshers and experienced individuals, who are comfortable communicating in English, Hindi, and Kannada and willing to work in a startup environment.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role and Company
Accetraa Technologies Pvt. Ltd., a dynamic and rapidly growing startup based in Hubballi, Karnataka, is seeking enthusiastic Customer Support Specialists to join their team. This role offers an excellent opportunity for both freshers and experienced candidates who are keen to develop their communication and problem-solving skills in an active startup environment.
Key Responsibilities
- Respond to customer inquiries via chat and voice channels.
- Identify and understand customer issues, providing effective resolutions.
- Ensure professional handling and timely resolution of customer problems.
- Perform follow-up communications when necessary to ensure customer satisfaction.
- Maintain accurate and up-to-date records of customer interactions.
- Collaborate with internal departments to resolve customer issues efficiently.
- Adhere to quality standards for chat and voice support.
Candidate Requirements
- Possess any degree qualification.
- Exhibit strong communication abilities.
- Comfortable engaging with customers through both chat and voice platforms.
- Basic proficiency with computer operations.
- Display a friendly and customer-oriented attitude.
- Possess good listening abilities and problem-solving aptitude.
- Eager to learn and adapt in a startup environment.
- Open to fresh graduates and experienced job seekers alike.
Additional Information
- Languages preferred: English, Hindi, and Kannada.
- Salary range: ₹12,000 to ₹15,000 per month.
- Employee Provident Fund (PF) and Employee State Insurance (ESI) benefits apply as per company policy after six months of employment.
Why Work at Accetraa?
- Experience a fast-paced startup atmosphere.
- Enhance skills through direct customer engagement.
- Opportunity to take ownership and grow with the company.
- Work cross-functionally to understand startup operations.
- Career progression based on performance.
- Be part of building and scaling a technology-driven organization.
How to Apply
Interested candidates should send their updated resume to the company's hiring email address provided internally.
Minimum education
Bachelor's Degree