Business Development Manager

About the Role

NxtWave is looking for a dedicated Business Development Manager (BDM) to oversee and cultivate relationships with Admission Consultants (ACs) in designated regions. This position emphasizes effective communication, engagement, and operational management to support consultants and drive admissions success.

Key Responsibilities

• Manage assigned Admission Consultants, serving as the main liaison for communication and operational support.
• Develop and maintain long-lasting professional relationships with consultants, ensuring their alignment with company policies and workflows.
• Conduct daily interactions via calls, emails, and follow-ups to address consultant needs and resolve inquiries promptly.
• Collaborate closely with internal counselling, operations, and admissions teams for seamless process execution.
• Lead business presentations and platform demonstrations to enhance consultant understanding of programs, sales processes, and admissions procedures.
• Motivate and activate consultants to improve engagement and performance metrics.
• Supervise junior executives or support teams managing consultant operations, ensuring efficiency and high-quality interactions.
• Maintain precise records in CRM systems, generate timely reports, and analyze consultant productivity for continuous improvement.

Required Qualifications and Skills

• Bachelor's degree in Business Administration, Management, Marketing, or related disciplines.
• Experience ranging from 2 to 5 years in Business Development, Partner Management, Operations, or Relationship Management.
• Preferred background includes EdTech, admissions ecosystems, channel partner management, or consultant handling.
• Strong verbal and written communication abilities.
• Exceptional stakeholder relationship and multitasking skills.
• Proficiency in managing calls, emails, CRM tools, and operational workflows.
• Leadership capabilities with experience in team supervision.
• Problem-solving aptitude with a strong sense of ownership and accountability.
• Familiarity with Google Workspace and CRM platforms.

Performance Indicators

• Consultant engagement and retention levels.
• Activation and productivity metrics of consultants.
• Efficiency in response and follow-ups.
• Operational coordination quality.
• Support effectiveness in conversion processes.
• Accuracy and comprehensiveness of CRM records and reports.

Compensation and Benefits

• Attractive fixed salary package.
• Performance-linked incentives.
• Opportunities for professional growth within business operations and partner management.
• Supportive and collaborative organizational culture.

Additional Information

Position is based in West Bengal, India with on-site work mode. The role falls under Business Development and Partner Relations departments at NxtWave. Work experience required is between 2 and 5 years.