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Voice & Semi Voice Process Executive at Altruist Technologies, Chennai
Chennai, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 168,000 – INR 216,000 / year
- Openings
- 1
- Posted
- منذ أسبوع
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
We are looking for candidates with strong communication skills to handle both voice and semi-voice customer service roles at Altruist Technologies in Chennai.
Key Responsibilities
- Address customer inquiries through multiple channels including telephone, email, and chat.
- Achieve performance targets such as call volume quotas, timely issue resolution, and customer satisfaction (CSAT) scores.
- Work collaboratively with internal teams to improve training programs and overall service performance.
- Follow a rotational shift schedule along with rotational weekly offs.
Additional Information
- Perks include Provident Fund, Annual Bonus, and Health Insurance benefits.
Skills
How they work
Teamwork & Collaboration
Languages
English