Sales Officer

Role Overview

Deem Finance is hiring a Sales Officer in Dubai to support personal loan and credit card business growth. The role focuses on generating qualified leads, converting prospects into customers, and maintaining a strong service experience while following internal policies and UAE regulations.

Sales & Business Development

• Consistently meet and outperform monthly sales goals for personal loans and credit cards.
• Source new business through cold calls, field sales efforts, corporate partnerships, referrals, and professional networking.
• Assess customer profiles and clearly present product features, pricing, and eligibility requirements.
• Work out deal terms within approved policy limits and successfully close value-generating transactions.
• Record day-to-day sales progress and keep pipeline status up to date.
• Recommend and sell other relevant financial products whenever suitable.

Customer Experience

• Deliver courteous, customer-first support across the full sales journey.
• Assist customers with paperwork and KYC-related documentation.
• Submit complete applications quickly and accurately to avoid processing delays.
• Stay connected with customers regarding approvals, disbursement, and card activation.
• Resolve customer questions and complaints in a prompt and effective manner.

Compliance & Risk Management

• Work in line with internal compliance standards and credit approval rules.
• Keep records accurate and documentation properly organized.
• Observe UAE Central Bank requirements as well as company policies.
• Practice ethical and responsible selling at all times.