المسمى الوظيفي

About the Company

Join a company that prioritizes care and kindness, supporting a global community initiative focused on local sustainability. This is a place where you can make a genuine difference and maintain your well-being to enjoy life fully.

Role Purpose

Deliver heartfelt care by maintaining beautifully cleaned and serviced guest rooms in a prestigious 5-star hotel setting.

Key Responsibilities

Clean guest rooms, corridors, and storage areas following the hotel's high standards.
Replenish guest supplies and promotional materials accurately according to room types.
Report any lost property in compliance with established procedures.
Perform scheduled and regular cleaning duties as assigned.
Handle guest laundry according to hotel policies.
Operate and clean equipment carefully, reporting any malfunctions.
Ensure all equipment is well-maintained and assist with periodic stocktaking.
Follow security protocols to safeguard keys and guest rooms; report any suspicious activities.
Use cleaning agents properly, adhering to health and safety guidelines and manufacturer instructions.
Support guests with requests within authority and escalate others to supervisors.
Provide turn down service and clean balconies, furniture, railings, and carpets.
Perform specialized cleaning tasks such as descaling shower heads and whitening bathroom grout.
Help teammates with additional tasks like setting up extra beds.
Engage warmly with guests, using emotional intelligence to enhance the luxury service experience.
Work independently when required, demonstrating strong initiative.

Qualifications and Skills

At least 6 months of experience in a 5-star or luxury hospitality environment.
Fluent English communication and a friendly, engaging demeanor.
Ability to perform well under pressure in a fast-paced setting.
Physically fit and capable of managing demanding tasks effectively.
Keen attention to detail and commitment to superior cleanliness standards.
Self-driven, able to work autonomously and multitask efficiently.
Clean police record is mandatory.

Additional Information and Benefits

Guaranteed minimum of 30 hours per week with varied shifts including day, evening, and weekends.
Competitive hourly pay ranging from $28.08 to $29.10 NZD.
Staff benefits include daily meals, uniform dry cleaning, and laundry allowances.
Access to free gym and complimentary ski hire in winter months.
Employee assistance programs focusing on mental health and well-being.
Progressive workplace policies including 12 weeks paid parental leave and inclusive practices.
Opportunities to participate in social events and community engagement.
Training and career development supported by award-winning leadership programs.
Exclusive discounts on hotel stays, dining, and spa services globally for employees and their families.
Recognition programs, incentives, and prospects for advancement within the Accor group.
Refer-a-friend rewards and a friendly, supportive work environment.

Diversity and Inclusion

We embrace an inclusive culture that actively seeks diverse talent, offering necessary accommodations during the hiring process to ensure equal opportunity.

Room Attendant

مكان عملك