Receptionist

About the Role

Liberty Immigration in Surrey, BC is currently seeking an organized and detail-focused Receptionist to join their onsite team. This pivotal position involves acting as the primary contact point for clients, handling incoming communications, managing appointments, and maintaining a professional front-office environment.

Job Responsibilities

• Welcome and assist clients in a courteous and professional manner at the front desk.
• Efficiently operate a multiline phone system, directing calls and responding to general inquiries.
• Coordinate scheduling of consultations and maintain office calendars using scheduling software.
• Handle receipt and sorting of mail, couriers, and securely manage sensitive client documents.
• Maintain cleanliness and organization of the reception area and waiting room throughout the workday.

Qualifications and Experience

• Minimum of one year of demonstrated experience as a receptionist or in a front-desk customer-facing role.
• Background in professional environments such as law firms or immigration consultancies is advantageous.
• Proficient with office productivity tools, including G-Suite applications, Gmail, and calendar management.
• Outstanding verbal and written communication skills in English, with a professional and empathetic phone manner.

Additional Information

This position is located onsite at our Surrey, BC office and requires excellent interpersonal skills alongside a strong commitment to client service excellence.