المسمى الوظيفي

Role Overview

This position is for an energetic, guest-oriented HR professional who can support a hotel’s people operations with a strong service mindset. The Human Resources Officer will help the Director of Human Resources / Human Resources Manager run core HR activities so the department can contribute to the organization’s business goals.

Key Responsibilities

Support the hiring process for front-line employees from sourcing through onboarding.
Help plan and coordinate regular sports and social activities for employees.
Assist in preparing the Human Resources budget.
Keep the resume database current so recruitment needs can be met quickly.
Deliver induction and orientation sessions for new hires in line with hotel standards.
Record employee complaints, requests, and suggestions, and ensure they are addressed appropriately.
Maintain an updated digital record of all employees.
Help prepare periodic HR reports as requested by senior HR leadership.
Liaise with departments on HR-related matters and activities.
Support the LIFE Committee in organizing employee welfare, sports, and social programs.
Handle files and HR information with strict confidentiality.

Education and Experience

A university degree in a relevant field is required, and prior experience in a similar HR role is preferred. The candidate must be comfortable using computers, ideally including a computerized payroll system, and should speak English fluently.

Skills and Competencies

The ideal applicant is results-driven, self-motivated, positive, and able to think creatively. Strong interpersonal skills are important, along with the confidence to interact effectively with employees at all levels. The role also calls for a fair, approachable leadership style and the ability to work collaboratively across the organization.

Additional Competencies

Understanding hotel operations
Clear and effective communication
Business planning
People supervision
Respect for differences
Operational supervision
Team collaboration
Adaptability
Customer orientation
Results focus

Human Resources Officer

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