- Experience
- 10+ yrs
- Salary
- GBP 65,000 – GBP 75,000 / year
- Openings
- 1
- Posted
- منذ 3 ساعات
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are partnering with a prominent service sector company located in Slough to recruit a Head of Operations during an exciting phase of expansion. This senior leadership position entails overseeing a broad operational division, steering performance, customer satisfaction, and continuous advancements on a national scale. Reporting directly to the Managing Director and collaborating within the senior leadership team, the role is pivotal in shaping the operational strategy while ensuring flawless daily operations.
Key Responsibilities
- Lead and develop a team of about 30 individuals fostering a culture of responsibility, teamwork, and ongoing enhancement.
- Boost operational outcomes by effective planning, managing resources efficiently, and utilizing data-driven decisions.
- Manage service delivery, warehouse operations, inventory control, and operational scheduling.
- Pinpoint and apply process improvements aimed at increasing operational efficiency, scalability, and enhancing customer experience.
- Collaborate closely with sales and support departments to achieve business goals and optimize customer loyalty.
- Contribute to ongoing system, process, and best practice operational developments.
Candidate Profile
- Proven leadership of diverse operational teams within service-oriented environments.
- Strong skills in people management with the capacity to inspire, motivate, and develop team members.
- Commercially savvy with a sharp focus on achieving tangible business results.
- Experienced in driving continual operational improvements and managing organizational change.
- Adept at balancing forward-thinking strategy with practical operational execution.
- Exceptional communication and adeptness in stakeholder relationship management.
Compensation and Benefits
This role offers an attractive salary package ranging from £65,000 to £75,000 annually, along with a bonus. Additional benefits include private healthcare, pension contributions, and a unique chance to shape the future path of a dynamic and successful business where operations play a central role in strategy.