المسمى الوظيفي

Overview

We are seeking a motivated Collections Executive to handle on-ground recovery operations for overdue loan accounts. The role requires regular visits to customers, digital collection of dues, meeting assigned targets, and reporting activities daily.

Responsibilities

Conduct daily visits to customers with delinquent loan accounts.
Collect outstanding payments through approved digital payment channels.
Achieve specified collection targets and meet key performance indicators.
Maintain professional and compliant communication with customers.
Submit comprehensive daily collection reports detailing customer interactions and recovery status.
Collaborate with internal teams to resolve collection-related challenges promptly.
Follow all company policies, regulatory guidelines, and ethical standards in collection.

Eligibility and Experience

Graduate degree in any discipline.
Open to fresh graduates and candidates with up to one year of collections or recovery experience.
Experience dealing with Two-Wheeler or Personal Loans is an advantage.
Possession of Debt Recovery Agent (DRA) certification is preferred.
Male candidates preferred due to field work.
Age below 35 years.

Working Conditions

Position based in Lucknow, Uttar Pradesh.
Working hours between 8:00 AM and 7:00 PM with no weekly days off.
Field role involving extensive travel within the city.

Compensation

Monthly salary ranging from ₹20,000 to ₹25,000.
Additional conveyance allowance of ₹4,000 per month.

Preferred Candidate Profile

Excellent communication, interpersonal, and negotiation skills.
Self-motivated, honest, disciplined, and goal-driven.
Comfortable working independently in a field environment.
Basic familiarity with digital payment methods and loan recovery processes.
Valid driving license and ownership of a two-wheeler are preferred.

Collection Executive / Officer

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