Cinema Staff

Role Overview

The role of a Cinepollite Associate involves multiple customer service and operational tasks within the cinema environment, contributing to a smooth and enjoyable movie-going experience.

Key Responsibilities

• Manage ticket sales at the box office professionally.
• Sell food and beverage items at concession stands and Coffee Tree outlets.
• Assist customers by enrolling them in Club Cinepolis membership programs.
• Verify tickets and guide customers to their auditorium seats.
• Prepare for busy periods and intervals through pre-rush preparations (PRP).
• Take food and beverage orders from customers seated in auditoriums and provide seat service.
• Address standard customer inquiries and provide helpful guidance.
• Report any serious customer issues promptly to supervisory staff.
• Deliver outstanding customer service at all times.
• Adhere strictly to company operational processes and standards.
• Collect trays from auditoriums following showtimes.
• Clean trays and other equipment thoroughly at shift end.
• Perform deep cleaning duties across all food and beverage operation areas.
• Maintain cleanliness and hygiene standards by cleaning counters and serving areas consistently.

Additional Information

Maintaining cleanliness and hygiene according to company standards is critical throughout the shift to ensure a safe and pleasant environment for customers.

Compensation and Location

This position is based in the Delhi-NCR region and offers a monthly salary ranging from 15,000 to 18,000 INR.