Account Director

About Brand Aid Marketing Solutions

Brand Aid Marketing Solutions is a comprehensive marketing agency and production house specializing in Below The Line (BTL) activities, events, exhibitions, and in-store visibility POSM. Since 2006, it has delivered tailored and innovative marketing solutions aimed at leading the sector regionally across the GCC and Levant areas, including Qatar, Lebanon, Jordan, Iraq, Egypt, Saudi Arabia, and Dubai.

Role Overview

We are seeking an Account Director to join our Qatar-based team. This role focuses on managing and expanding accounts involving in-store product displays, retail point-of-sale materials, and smart marketing solutions.

Key Responsibilities

• Manage and support client accounts across diverse industries.
• Lead weekly status calls, coordinate project details with clients, and communicate with Operation, Studio, and Technical teams.
• Collaborate closely with another Account Director to create compelling proposals related to POSM and retail displays.
• Identify and pursue new business opportunities to drive revenue growth.
• Leverage existing industry contacts and social platforms to build new client relationships.
• Conduct regular business review meetings with clients to maintain strong relationships.
• Track sales performance aligned with organizational objectives.
• Develop the Client Servicing team's skills to enhance project briefs, ensure guideline compliance, and improve presentation capabilities.
• Encourage the team to stay curious about design trends, customer engagement, and experiential marketing.
• Support Senior Account Managers during project pitches to meet all objectives.
• Oversee project financials, including budget management and profit/loss indicators.
• Ensure project quality, accuracy, and timeliness through proactive follow-ups.
• Provide flexible academic and practical guidance to the Client Servicing team.
• Report team and project performance to the Head of Client Servicing and senior management.

Strategic Focus

The Account Director must analyze clients' business environments, including industry and competition, integrating this insight with communication strategies tailored to brand goals and budget constraints. The role demands innovative thinking aligned with business strategy.

Internal Communication

Effective communication within teams is essential. The Account Director will identify Client Servicing teams' needs by asking insightful questions and listening carefully, ensuring communication is always clear, concise, and constructive.

Client Relationship Management

Building and maintaining client relationships is crucial. The role requires proactive anticipation of potential issues, assisting internal teams to resolve problems efficiently to ensure client satisfaction.