职位描述

About the Role and Organisation

Become part of Royal Botanic Gardens, Kew, a world-renowned botanical institution, during a pivotal phase, shaping user experiences that connect diverse audiences with Kew's important conservation work. This full-time, fixed-term position (2 years) is based at Kew Gardens in Richmond with flexible hybrid working options, blending onsite presence with regular home working.

Job Purpose and Impact

As a UX Designer, you will be integral in crafting user-centered, engaging and accessible digital experiences. Your work will support key initiatives such as the Palm House renovation, the development of Online Collections, and the Interactive Rainforest Experience. Your efforts will help communicate Kew's mission to safeguard plants and fungi, enriching public understanding and support.

Key Responsibilities

Collaborate with various stakeholders to research and analyze user needs through testing and data analysis.
Create user personas and map user journeys to inform design decisions.
Develop wireframes and prototypes to visualize and iterate digital experiences.
Utilize conversion rate optimization and experimentation techniques to enhance digital platforms.
Manage multiple projects with strong organizational skills ensuring timely delivery.

Candidate Requirements

Proven expertise in UX design, including persona development, user journey mapping, wireframing, and prototyping.
Experience in using user research, testing, and data analytics to guide design improvements.
Ability to work effectively with diverse stakeholders in a collaborative environment.
Excellent organizational skills to handle various projects simultaneously.

Benefits and Workplace Culture

Kew offers a comprehensive benefits package including continuous learning opportunities, generous leave allowances, flexible working arrangements, an Employee Assistance Programme, and wellness initiatives such as a cycle to work scheme and discounted gym memberships. Employees also enjoy a competitive pension, discounts, free access to many national museums and galleries, as well as exclusive access to Kew and Wakehurst gardens.

Additional Information

The recruitment process includes initial online interviews scheduled for August 3rd and 4th, followed by in-person interviews on August 7th. Kew is committed to diversity, equity, and inclusion, fostering an inclusive workplace that values varied perspectives and lived experiences. The organization is a disability confident employer actively removing barriers to inclusivity. Applications via agencies are not accepted.

UX Designer