Travel Executive - Corporate Travel

About Travel Hub FZE-LLC

Travel Hub FZE-LLC is an international travel management company based in Sharjah, UAE, with operational branches in Mangalore and Bangalore, India. Founded in 2022, the company specializes in comprehensive travel solutions for corporate sectors, financial institutions, airlines, academic entities, business groups, and VIP clients. Their service portfolio includes corporate airline ticketing, global hotel reservations, group and MICE travel arrangements, visa assistance, airport transfers, car rentals, meet-and-assist services, medical tourism, customized VIP travel, and round-the-clock travel support.

Job Overview

The organization seeks an experienced Travel Executive for the Mangalore office. The role requires prior work with travel management companies, corporate agencies, or renowned travel firms, with skills to manage all aspects of corporate travel independently, including airline reservations, ticketing, hotel bookings, visa support, modifications, cancellations, and effective client communication.

Key Responsibilities

• Manage domestic and international corporate travel inquiries.
• Conduct airfare research, comparison, and recommendations for optimal travel solutions.
• Handle airline reservations and issue tickets using GDS systems.
• Process ticket reissuance, date changes, cancellations, and refunds efficiently.
• Coordinate hotel bookings, airport transfers, and car rental services globally.
• Support clients with visa documentation and application procedures.
• Manage individual, corporate, VIP, and group travel plans.
• Prepare detailed quotations, itineraries, and booking confirmations.
• Negotiate cost-effective rates with airlines, hotels, destination management companies, and suppliers.
• Maintain comprehensive records including bookings, invoices, payment details, and client files.
• Collaborate with finance teams regarding payment processing, credit limits, refunds, and outstanding balances.
• Respond promptly to schedule changes, flight disruptions, cancellations, and emergencies.
• Maintain consistent communication with clients and update management on critical matters.
• Foster and sustain strong relationships with corporate clients and suppliers.
• Identify chances to upsell travel services, enhancing revenue and profitability.
• Ensure delivery of high-standard customer service and timely request completion.

Candidate Qualifications

• At least three years of relevant experience in travel management companies, corporate travel agencies, airline ticketing, or similar.
• Strong background in domestic and international airline reservations and ticketing.
• Familiarity with GDS platforms such as Amadeus, Galileo, Sabre, or Travelport.
• Understanding of airfare structures, fare rules, ticket reissuance, cancellations, and refund policies.
• Experience managing corporate travel and booking worldwide hotels is highly preferred.
• Knowledge of visa processing and international travel documentation is advantageous.
• Proficient English communication skills, both written and oral.
• Excellent negotiation, communication, and customer service capabilities.
• Ability to prepare professional emails, quotes, and itineraries.
• Competency with Microsoft Office and travel-related online booking systems.
• Capable of managing multiple bookings, prioritizing urgent tasks, and working efficiently under pressure.
• Self-motivated, organized, and able to work independently.
• Willingness to assist clients with urgent travel needs when necessary.

Preferred Attributes

• Experience with reputed Travel Management Companies.
• Proven experience handling corporate accounts and key clients.
• Ability to manage comprehensive travel processes from inquiries through invoicing independently.
• Strong expertise in airline ticketing and GDS platforms.
• Existing professional relationships with airlines, hotels, DMCs, and travel vendors.
• Understanding the importance of confidentiality, accuracy, responsiveness, and professional client service standards.

Employment Benefits

• Opportunity to work with a growing international travel company.
• Exposure to UAE, Indian, and global corporate travel markets.
• Supportive and professional work environment.
• Possibility for performance incentives and career advancement.
• Training and development opportunities based on performance and business needs.