Telesales Executive

Job Overview

We are seeking a dedicated Telesales Executive to join our team at Wortgage Technologies Private Limited in Bengaluru. This role involves managing inbound and assigned outbound customer calls focused on loan offerings, including Personal, Business, and Home Loans. You will engage exclusively with pre-generated leads, ensuring clear communication and guidance throughout the loan sales cycle.

Key Responsibilities

• Handle inbound and designated outbound calls related to various loan products.
• Engage only with pre-generated leads; no lead generation required.
• Assess customer needs and suggest appropriate loan options.
• Clearly explain loan features, eligibility criteria, interest rates, documentation, and processes.
• Oversee the entire loan sales journey from initial contact to disbursement.
• Maintain ongoing follow-ups concerning documentation and application status.
• Accurately update customer details in CRM systems.
• Meet or exceed assigned sales and conversion goals.
• Adhere strictly to company policies and regulatory standards.
• Provide excellent customer service and establish trust with clients.

Candidate Profile

• 1 to 3 years of experience in telesales or inside sales with a focus on loan products.
• Prior work experience in Fintech, NBFC, or banking sectors is essential or highly preferred.
• Proven expertise in selling Personal Loans, Business Loans, or Home Loans.
• Excellent communication skills with confidence in customer interaction.
• Proficiency in Hindi is mandatory; knowledge of Telugu, Tamil, Kannada, or Malayalam is advantageous.
• Results-oriented, disciplined, and able to thrive in performance-driven environments.
• Familiarity with CRM tools and basic computer literacy are preferred.