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Technical Support Executive - Voice / Blended

Careergate Solutions

Mumbai, Maharashtra, India · 全职

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经验
任何
薪水
INR 18,000 – INR 21,000 / month
职位空缺
20
发布
11 小时前
工作模式
在办公室
学历
Graduate
合格
Graduates (preferably with technical background) and freshers or those with minimum 6 months of technical experience can apply.
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职位描述

About the Role and Company

ASUS is looking to hire Technical Customer Service Executives for their inbound technical support team based in Mumbai. This role involves providing assistance over calls regarding technical issues and ensuring high-quality customer support.

Key Responsibilities

  • Attend inbound technical support calls from customers.
  • Diagnose and resolve technical problems faced by users.
  • Provide courteous and efficient customer service at all times.
  • Maintain detailed records of customer interactions and solutions provided.

Eligibility and Requirements

  • Graduates are eligible to apply; technical background is preferred but not mandatory.
  • Candidates with at least 6 months of technical experience are preferred, however freshers are welcome to apply.
  • Applicants must meet communication proficiency equivalent to Versant Level 4.

Work Schedule

  • Working hours are from 9:30 AM to 6:30 PM.
  • Weekly off on Sundays.

Compensation Details

  • For freshers, the monthly in-hand salary is ₹18,000 with a total CTC of ₹21,650.
  • For experienced candidates, the monthly in-hand salary is ₹21,000 with a total CTC of ₹24,350.

Joining Date

The expected date of joining is 20th July 2026.

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