- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 5小时前
- Work mode
- 在家办公
- 学历
- Degree in IT or a related field
- Eligibility
- Applicants must be eligible to work in New Zealand. Experience in medical IT is preferred, and candidates should be able to work outside standard hours when needed.
- Resume
- Required to apply
职位描述
About the role
Siemens Healthineers is seeking a Technical Software Support professional to assist customers using the Varian oncology software suite. In this role, you will apply your technical background to investigate incidents, restore service quickly, and help ensure reliable software operation for healthcare customers.
The workplace is described as a supportive, inclusive global environment that values diversity, individuality, flexibility, and professional growth.
Key responsibilities
- Handle support cases remotely, work through technical issues, and involve additional teams when an issue requires deeper escalation.
- Bring systems back to normal operation as fast as possible to keep interruptions to a minimum.
- Maintain clear and accurate records of all support actions in the CRM system.
- Assist with software installation, version upgrades, routine maintenance, and end-user/customer training.
- Adhere to workplace health and safety standards, quality requirements, and internal company procedures.
Technical requirements
- Solid troubleshooting ability across multiple technology layers, including networks, infrastructure, and Windows/Linux environments.
- Hands-on experience with Windows Server, networking, and virtualized environments.
- Practical knowledge of one or more of the following: Microsoft SQL Server, Citrix, Microsoft Azure, or Linux-based systems.
- A degree in information technology or a closely related discipline, or equivalent hands-on experience.
- Prior exposure to medical IT is an advantage.
- Willingness to work beyond normal business hours when business needs require it.
- Must be eligible to work in New Zealand.
About the company
Siemens Healthineers is a global medical technology organization with more than 71,000 employees across over 70 countries. Its work focuses on improving patient outcomes and supporting clinical decision-making through innovative healthcare solutions.
Additional information
The employer is an equal opportunity organization and encourages applications from people with disabilities.
For privacy and compliance reasons, candidates are asked not to email CVs or resumes directly. Instead, they should maintain a profile in the company’s talent community and subscribe to job alerts for future opportunities.
Recruitment is handled internally. External agencies are only considered when a formal supplier agreement is already in place. Unsolicited candidate submissions or referrals will not be treated as fee-eligible, and such information may be deleted and destroyed.