Technical Sales & Customer Success Executive

Overview

Join Zevpoint E-Mobility Private Limited as a Technical Sales & Customer Success Executive, serving as the primary contact for clients interested in our electric vehicle (EV) charging solutions. This position involves comprehending client needs, suggesting appropriate products, drafting quotations, following up on leads, and ensuring a smooth customer journey from initial inquiry through order fulfillment.

Key Duties

• Manage incoming sales inquiries received via phone, email, WhatsApp, website, and other communication platforms.
• Analyze customer requirements to recommend ideal EV charging products.
• Create quotations and proposals; proactively follow up to convert inquiries into confirmed sales orders.
• Collaborate with internal teams to coordinate site surveys, installations, and manage order completion.
• Provide customers and channel partners with detailed product insights and technical support.
• Maintain comprehensive records of leads and customer interactions using CRM software.

Candidate Profile

• Possess 3 to 6 years of experience in Technical Sales, Inside Sales, Pre-Sales, or Customer Success roles.
• Educational or professional background in Electrical, Electronics, Electric Vehicles, Solar energy, or Industrial Products is preferred.
• Strong communication skills, persistence in follow-ups, and aptitude for building lasting customer relationships.
• Technically minded with strong problem-solving abilities and adaptability.

Additional Information

Work location: Chandigarh, India.

Salary offered ranges between INR 25,000 to INR 30,000 per month.