Technical Account Manager - M-Pesa Africa Payments & Partner Integrations

Role Overview

The Technical Product Manager focused on Payments & Partner Integrations is responsible for advancing M-PESA Africa’s payment systems by fostering adoption, fueling growth, and overseeing ongoing improvements. This role acts as a critical link between Product, Technology, Commercial, Operations, Markets, and Strategic Partner teams. You will be the primary technical and commercial authority for payment integration initiatives, assuring scalability, market readiness, commercial feasibility, and consistent delivery across multiple African markets.

Key Responsibilities

• Manage the full partner lifecycle, starting from spotting new opportunities and designing solutions to technical integration, certification, launch, and continuous enhancement.
• Optimize every partner integration to contribute meaningfully to platform expansion, operational effectiveness, and business profitability.
• Serve as a trusted consultant to cross-functional teams — including Product, Engineering, and Commercial groups — influencing the payment product roadmap and strategic direction.
• Establish and maintain integration standards that enable seamless strategic partnerships.
• Interpret and translate partner and customer needs into scalable, reliable payment solutions that reinforce the M-PESA ecosystem.