Team Assistant

About the Role

Join the team at St Ann’s Hospital, Harbour ward, as a Team Assistant providing crucial administrative and secretarial support within Acute Mental Health Services. This role supports the Ward Manager and multidisciplinary team by ensuring efficient administration that underpins high-quality patient care.

Key Duties and Responsibilities

• Deliver comprehensive secretarial and administrative services to the Ward Manager and ward staff.
• Manage diaries, organize meetings, and streamline communications.
• Prepare letters, reports, and spreadsheets utilizing Microsoft Office applications.
• Handle incoming and outgoing correspondence and respond to telephone inquiries.
• Maintain precise filing systems and electronic records.
• Support workforce management including staff rotas, leave and sickness records, and training documentation.
• Assist in recruitment processes and onboarding of new employees.
• Compile reports and manage auditing information.
• Monitor financial activities such as invoices, petty cash, and bank hours.
• Provide cover for the Ward Clerk role when needed.

Candidate Profile and Requirements

• Educational attainment of GCSE level including English and Maths.
• Minimum of one year experience in administrative or secretarial roles.
• Strong organizational skills with the ability to prioritize effectively.
• Competent in MS Office programs including Word, Excel, and PowerPoint.
• Capable of working independently and collaboratively within a team.
• Maintains professionalism and confidentiality at all times.
• Composed under pressure and skilled at managing multiple tasks.
• Excellent verbal and written communication abilities.

Additional Information

This position requires a standard DBS check. The successful applicant will undertake relevant mandatory training and may encounter sensitive or distressing information occasionally.

Visa sponsorship is not offered; candidates must have the right to work in the UK without the need for sponsorship.

About Dorset HealthCare University NHS Foundation Trust

The Trust provides integrated community and mental health services for approximately 800,000 people from 12 community hospitals and specialist facilities. Recognized as ‘outstanding’ by the CQC in 2019, it is supported by a workforce of 7,000 staff committed to empowering people through exemplary healthcare services.

The Trust values diversity, inclusivity, and equal opportunity, promoting a workplace where individuals can authentically contribute and grow.

Contact

For further information or informal visits, please contact Danni McQuirk, Ward Manager at the provided email address.