Site Facilitator

Your Opportunity

An opportunity is available for a practical, service-oriented warehouse/customer support professional to join the Inventory Solutions team in Kalgoorlie, WA. This is a permanent full-time position where you will play an important part in supporting customers and helping the team deliver strong service and growth.

What You'll Be Doing

• Offer in-person assistance to customers at their sites.
• Travel between multiple customer locations to restock vending machines.
• Stay in regular contact with customers to make sure service expectations are consistently achieved.
• Carry out stock counts and inventory checks in line with company procedures.
• Follow all customer and company workplace health and safety rules and processes without exception.

What You’ll Bring

• Background in customer service or retail, with warehouse experience seen as an advantage.
• Clear commitment to safety at all times.
• Strong interpersonal and communication skills, with the ability to build solid customer relationships.
• Comfort using computers and the ability to solve problems quickly in a busy environment.
• Willingness to comply fully with customer and company WHS requirements.
• A current and valid manual driver's licence is required.

What’s In It For You

• Permanent full-time employment with base pay plus incentives and access to Wesfarmers share plans.
• A role that offers autonomy while still giving you strong local support.
• Access to ongoing learning, training, and career growth.
• A fully maintained company vehicle, plus laptop and phone.
• Staff discounts across Kmart, Bunnings, Target, and Officeworks, along with a free One Pass subscription and discounted offers from more than 400 retail partners.
• Team celebrations, events, award recognition, and prizes.
• Employee Assistance Program support for you and your immediate family, including counselling, coaching, financial guidance, legal advice, nutritional services, and more.
• Ability to buy up to 4 additional weeks of annual leave.
• Generous paid parental leave and other benefits.

Next Steps

Applicants who meet most of the criteria are encouraged to submit an application. Suitable candidates are expected to be contacted within the next two weeks, so prompt application is recommended.

Recruitment Checks

As part of the hiring process and the company’s safety commitments, shortlisted candidates will need to complete background checks. These may include a pre-employment medical assessment with drug and alcohol testing.

Diversity and Inclusion

The company values a diverse and inclusive workplace and welcomes applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ candidates, and people with disabilities.

About the Company

The employer is a long-established Australian supplier of industrial and safety products, with more than 140 years of history. It serves businesses of all sizes with a range of over 300,000 products from leading global brands. With more than 50 branches and 6 distribution centres nationwide, its people-centered approach and broad national presence create ongoing opportunities to contribute and grow.