Service Support Technician at Girbau North America
Auckland, New Zealand · Full Time
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- Experience
- 16+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 小时前
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Girbau North America (GNA) has appointed James Roberts, a military veteran from Omro, Wisconsin, as a Service Support Technician. In this capacity, Roberts is responsible for interacting daily with end-users of GNA laundry products and distributor technicians to identify and resolve technical issues related to laundry machinery. His role also includes conducting training sessions on service procedures, repairing equipment, contributing to the creation of training videos, and supporting product enhancement and development initiatives.
Experience and Background
Roberts offers a wealth of technical expertise, drawing on 8 years of experience as a generator and power systems technician, along with 8 years serving as a U.S. Army signal system support specialist and individual ready reserve sergeant. His extensive technical knowledge and customer-oriented approach align well with the company’s objectives and team culture.
Work Philosophy
Roberts expresses a strong preference for troubleshooting and assisting customers, emphasizing his enthusiasm for supporting users effectively. He has found his experience at GNA rewarding and is eager to further deepen his understanding of the company’s products.