Scheduling Specialist - Remote

About the Role

Community Health Systems seeks a Scheduling Specialist responsible for creating, maintaining, and distributing clinician schedules for designated hospital facilities. This role ensures accurate scheduling, fills open shifts efficiently, and tracks clinician hours and compensation for payroll. The Scheduling Specialist supports strong communication with clinicians and leadership, ensuring adherence to organizational policies and budget.

Key Responsibilities

• Develop and manage hospital schedules according to workload demands, ensuring timely publication and accuracy using scheduling software.
• Communicate via phone, text, and email with clinicians to resolve scheduling needs, manage absences, and coordinate urgent shift coverage.
• Assist Medical Directors with site-specific scheduling, including contracted schedules, clinician orientation, and shadowing arrangements for new providers.
• Verify clinician credentials and enrollments to confirm eligibility for assigned facilities.
• Monitor clinician hours through scheduling software, generate reports, and collaborate with payroll teams to enable precise and prompt payment processing.
• Maintain recruitment and staffing metrics such as "Have vs. Needs" reports, delivering real-time data to recruitment teams.
• Track performance metrics and financial information related to staffing, assisting management with reporting on scheduling operations.
• Coordinate closely with credentialing, recruiting, and enrollment teams to ensure smooth scheduling processes.
• Provide flexible working hours to support Directors, Vice Presidents, and facilities with scheduling needs and related tasks.
• Carry out additional duties as assigned while complying with company policies and standards.

Qualifications and Skills

• Education: Minimum of a high school diploma or GED required; Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred.
• Experience: 1-3 years in scheduling, operations, or healthcare administration; preferred experience includes 1-3 years in physician or advanced practice provider scheduling or related fields such as surgical or patient scheduling.
• Proficiency in scheduling software and Microsoft Office suite.
• Strong communication skills, both verbal and written.
• Attention to detail and excellent problem-solving capabilities.
• Knowledge of healthcare industry standards and protocols.
• Ability to multitask and stay organized in a fast-paced healthcare setting.

Benefits

• Paid Time Off (PTO) and paid holidays.
• Employee Incentive Program (ICP).
• Group Medical, Dental, and Vision insurance plans.
• Educational assistance programs.
• 401(k) retirement plan.
• Sick leave provisions.
• Life insurance including accidental death and dismemberment coverage.
• Short-term and long-term disability insurance.
• Flexible spending accounts for medical and child care expenses.
• Employee Assistance Program (EAP).

Additional Information

The position operates remotely supporting hospitals primarily based in Florida, Georgia, Indiana, and Pennsylvania. The Sarasota SSC aids hospital services and patients through exceptional revenue cycle and customer service performance. Community Health Systems is a prominent healthcare provider with facilities across multiple states, including hospitals and various care sites.