Scheduler - Hamilton Based

About the Role

LifeCare seeks a detail-oriented Scheduler to join its team in Hamilton. This pivotal position demands sharp organizational capabilities, proactive attitude, and superior customer service skills. Successful candidates will manage scheduling processes, communicate with multiple stakeholders, and uphold exemplary time management.

Responsibilities

• Handle complete scheduling cycles including daily planning, stakeholder coordination, and preparation of work order documentation.
• Coordinate scheduling of first aid courses and occupational health services through liaison with customers and internal departments.
• Deliver outstanding customer support via phone and email, nurturing strong relationships with organizational contacts.
• Maintain precise and current scheduling records and oversee course logistics.
• Respond to enquiries and manage registrations smoothly for clients.
• Arrange travel plans and optimize scheduling efficiency for the operations team.
• Resolve issues efficiently, including managing short-notice schedule changes calmly and professionally.

Candidate Profile

• Experienced in administrative work and customer service, with keen attention to detail.
• Background in similar industries or scheduling is advantageous but not mandatory.
• Excellent organizational and multitasking capabilities with strong communication and interpersonal skills.
• Proficient in computer applications, especially Microsoft Office; familiarity with scheduling or CRM platforms is preferred.
• Approachable, energetic, and positive individual who thrives on challenges and team collaboration.

Additional Information

Applicants are encouraged to submit a CV along with a cover letter highlighting their motivation and expected salary. LifeCare specializes in first aid and occupational health training, emphasizing quality service. For a detailed job description, contact the company directly via email.