Sales Officer - Digital Product Finance Executive

About the Role

Bajaj Finance is seeking proactive and customer-oriented individuals to join their Digital Product Finance (DPF) team. The DPF Executive plays a pivotal role in helping customers secure EMI financing for electronic products purchased from partnering retail outlets and showrooms.

Key Responsibilities

• Regular visits and management of assigned partner electronic retail stores and showrooms.
• Support customers by facilitating EMI finance options through Bajaj Finance solutions.
• Provide clear explanations of EMI schemes, loan eligibility, and repayment plans to customers.
• Gather and verify necessary customer documentation for loan processing.
• Efficiently execute the digital EMI application process with accuracy.
• Collaborate with showroom staff to ensure seamless customer service and enhance finance conversion rates.
• Maintain compliance with company policies and documentation standards.
• Develop and nurture strong relationships with partner retailers and showroom teams.
• Consistently meet monthly business goals while ensuring high levels of customer satisfaction.

Eligibility Criteria

• Graduation in any field is preferred.
• Open to both freshers and experienced candidates.
• Good communication and interpersonal skills are essential.
• Basic familiarity with smartphones and digital platforms.
• Willingness to travel to designated partner showrooms.
• A customer-focused mindset combined with a positive attitude.

Required Skills

• Experience in customer service and relationship management.
• Competence in sales and negotiation techniques.
• Skilled in document handling and verification procedures.
• Strong problem-solving capabilities.
• Effective time management and ability to work collaboratively in a team.

Salary and Benefits

• Competitive fixed monthly salary ranging between 15,000 to 17,500 INR.
• Performance-based monthly incentives.
• Provident Fund (PF), Employee State Insurance Corporation (ESIC), and other benefits as per company policies.
• Pathways for career advancement within Bajaj Finance.
• Access to training and skill enhancement programs.

Work Profile

• Field-based position requiring regular visits to partner electronic product showrooms.
• Direct customer engagement for purchases involving mobile phones, laptops, TVs, refrigerators, air conditioners, washing machines, and other home appliances.
• Responsible for ensuring quick and smooth EMI approval processes to improve customer purchase experiences.