Retail Assistant - Replenishment

About the role

Woolworths Supermarkets New Zealand is looking for a Retail Assistant focused on replenishment in Auckland. The role supports day-to-day store activity, keeps shelves filled, and helps create a positive shopping experience for customers.

About Woolworths Supermarkets New Zealand

With more than 185 stores and 20,000 team members across Aotearoa, Woolworths aims to make life a little better for Kiwi communities every day. The company describes its teams as friendly, grounded, energetic, and collaborative, with plenty of opportunity to contribute ideas and add value in a business that serves around three million New Zealanders each week.

The culture is built on respect, curiosity, openness, care, and a proactive mindset, with a strong emphasis on learning together, supporting one another, and taking a practical, innovative approach to challenges.

What you will do

• Deliver helpful, visible customer service and assist shoppers with questions or concerns in a timely way.
• Keep products stocked throughout the store, with particular attention to essentials and fresh food.
• Maintain high standards for stock quality, rotation, and overall presentation.
• Work closely with the wider team to keep daily operations running smoothly, including store cleanliness and order.
• Follow safety procedures, identify and report hazards, and complete tasks in line with company rules and legal requirements.

What you will bring

• A strong customer-first approach and a genuine focus on building loyalty through personal support.
• Good communication and interpersonal skills for working with customers and teammates.
• Integrity, professionalism, and respect for company values and workplace standards.
• An eye for detail, a proactive attitude, and the ability to escalate issues when needed.
• Availability to work shifts between 4.30pm and 6.30am.

Benefits and experience

You can expect team discounts across Woolworths Group brands, access to a rewards program that recognises purpose-driven work, and support through Sonder, which offers free confidential 24/7 help for financial, medical, safety, psychological, or physical concerns for team members and their families.

The role also offers exposure to a large global business with broad career possibilities across many disciplines.

Our commitment to inclusion

Woolworths Group says diversity, equity, inclusion, and belonging are central to its purpose. The business aims to build a workplace where people from different backgrounds can do their best work, feel included, and reach their potential. Candidates can request adjustments during the hiring process if needed.