Restaurant Manager - Four Seasons Makani Beach Club, Doha

About Four Seasons

Four Seasons thrives because of the dedication of its people who constantly aspire to improve and uplift each other, fostering a culture of genuine care and excellence. Globally, the team crafts memorable experiences by committing to luxury service imbued with heartfelt interactions. Our philosophy centers around treating everyone as we wish to be treated and creating lasting impressions that enrich connections between people and cultures.

Location Highlights

Nestled in central Doha, Qatar’s bustling capital, Four Seasons Hotel Doha offers a luxurious seaside retreat with panoramic views of the Arabian Gulf. The hotel blends timeless design with modern sophistication featuring 237 elegantly furnished guest rooms, 20 privately-owned villas, and a variety of exquisite dining establishments, including the world’s largest Nobu restaurant. Guests enjoy amenities such as five pools, a private beach, a cutting-edge fitness center, and an award-winning spa with hydrotherapy treatments. Following a recent extensive renovation, the hotel stands as a premier destination delivering authentic Qatari hospitality and exceptional guest experiences.

Role Overview

The role of Restaurant Manager at Makani Beach Club involves leading daily operations of the outlet to ensure an exceptional dining experience. Collaborating closely with culinary and beverage teams, the manager will foster a seamless guest journey marked by high-quality service and atmosphere. This position calls for a dynamic leader passionate about guest engagement and proficient in wine, spirits, and international cuisine trends. Prior management experience in an upscale hotel restaurant or fine dining establishment is essential.

Key Responsibilities

• Provide inspiring leadership and effective communication to motivate and influence the team positively.
• Maintain strong presence and authority to guide a sizable, diverse team in a competitive market.
• Assume full accountability for restaurant service quality, food presentation, guest satisfaction, and financial outcomes.
• Uphold meticulous standards for culinary quality and presentation, enhancing guest experience through creativity and local insights.
• Coach and develop a multicultural workforce, fostering motivation and performance excellence.
• Manage employee selection, ongoing training, development, and performance appraisals aligned with company standards and strategic goals.
• Control labor costs and operational expenses through strategic planning, budgeting, purchasing, and inventory oversight to maximize profitability.
• Build relationships with regular and new guests by active visibility and personalized engagement, including marketing efforts.
• Ensure compliance with food safety and hygiene standards to maintain a safe, clean, and welcoming environment for staff and guests.
• Analyze competitors and current trends to keep outlet offerings competitive and innovative.
• Promote a high-performance culture encouraging feedback, recognition, and team contribution to business success.
• Possess comprehensive knowledge of restaurant products, procedures, and service standards.
• Resolve guest complaints promptly while keeping relevant departments informed.
• Implement flexible scheduling to align workforce availability with business needs and verify timesheets accurately.
• Facilitate effective communication and collaboration between departments through regular operations meetings.
• Focus intensely on enhancing guest experiences, demonstrating a history of outstanding service delivery.
• Develop creative strategies to navigate market challenges and optimize revenue generation.
• Continuously monitor and improve products and services addressing issues proactively.

Preferred Qualifications and Skills

• Fluent English communication skills, both written and verbal.
• A college degree, ideally in Hospitality Management.
• Between 3 and 5 years of proven management experience in a luxury hotel restaurant or comparable upscale dining venue.
• Strong leadership qualities with excellent interpersonal and problem-solving capabilities.

Employee Benefits

• Opportunity to build a career with global growth prospects.
• Work in a culturally diverse environment featuring over 50 nationalities.
• Provision of upscale living accommodations.
• Robust training and professional development programs.
• Employee recognition initiatives to reward contributions.
• Complimentary stays at Four Seasons properties worldwide.
• Paid annual home leave tickets.
• Free meals in staff cafeterias.
• Transportation provided to the workplace.
• Comprehensive medical coverage.

Work Authorization

The employer will facilitate work permit applications for the selected candidate.