Reservation Agent at InterContinental Jeddah
Jeddah, Makkah Province, Saudi Arabia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 天前
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
As a Reservation Agent at InterContinental Jeddah, you will be responsible for efficiently managing hotel room bookings and guest inquiries to enhance guest satisfaction and maximize hotel revenue.
Key Responsibilities
- Accurately process new room reservations, modifications, and cancellations received through phone and email.
- Provide detailed information to guests about rates, promotions, amenities, and hotel policies, ensuring excellent customer service.
- Actively promote special packages, room upgrades, and additional hotel services to increase revenue opportunities.
- Collaborate closely with the front office and other hotel departments to facilitate smooth guest check-in experiences.
Additional Information
If you feel you are a good fit for this role but do not meet every requirement, we encourage you to apply and start your career journey with us.
Industry
HospitalitySkills
How they work
Communication