IHG Hotels & Resorts

Reservation Agent at InterContinental Jeddah

IHG Hotels & Resorts

Jeddah, Makkah Province, Saudi Arabia · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 天前
Work mode
In office
Resume
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Job description

Job Overview

As a Reservation Agent at InterContinental Jeddah, you will be responsible for efficiently managing hotel room bookings and guest inquiries to enhance guest satisfaction and maximize hotel revenue.

Key Responsibilities

  • Accurately process new room reservations, modifications, and cancellations received through phone and email.
  • Provide detailed information to guests about rates, promotions, amenities, and hotel policies, ensuring excellent customer service.
  • Actively promote special packages, room upgrades, and additional hotel services to increase revenue opportunities.
  • Collaborate closely with the front office and other hotel departments to facilitate smooth guest check-in experiences.

Additional Information

If you feel you are a good fit for this role but do not meet every requirement, we encourage you to apply and start your career journey with us.

Industry

Hospitality

How they work

Communication
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