Relationship Coordinator

Position Overview

This is a remote, full-time position focused on engaging with business owners to discuss their merchant systems and operational requirements. The role involves identifying improvement opportunities and facilitating the progression from initial conversations to completed onboarding procedures. Comprehensive training is provided, allowing those without prior industry experience to excel, especially candidates who enjoy building relationships and conducting meaningful, steady conversations.

Key Responsibilities

• Initiate conversations with merchants regarding enhancements to their payment processing infrastructure
• Understand individual business operations and priorities
• Use insightful questions to steer discussions effectively
• Present pertinent information in a calm and approachable manner
• Manage follow-ups and action items resulting from conversations
• Maintain precise records of interactions and their outcomes
• Collaborate closely with team members to maintain alignment

Candidate Profile

• Passion for relationship-driven roles
• Professional and natural communication skills
• Highly organized and dependable
• Comfortable acting as a public representative for the brand

Job Benefits

• Training provided; no previous industry experience necessary
• Compensation linked to performance
• Consistent full-time schedule
• Continuous training and supportive team environment
• Clear pathways for career advancement