Receptionist / Front Office Executive

Overview

Ambience Infra is looking for a courteous and well-organized Receptionist to serve as the initial point of contact at our office. The candidate will be responsible for managing front desk duties, welcoming visitors, handling communication channels, organizing appointments, and supporting administrative functions to maintain a professional workplace atmosphere.

Key Duties

• Greet customers and guests warmly and professionally.
• Answer and reroute phone calls appropriately.
• Manage inquiries received via WhatsApp, email, and phone.
• Log walk-in visitors and customer inquiries in the CRM system or register.
• Delegate customer leads to the sales team effectively.
• Arrange schedules for customer interactions and site visits.
• Maintain cleanliness and organization of reception, meeting, and sales areas.
• Keep accurate visitor logs and prepare daily enquiry reports.
• Monitor office supplies and notify administration when reordering is needed.
• Assist Sales, HR, and Admin departments with routine office tasks.
• Ensure confidentiality of customer information and company documents.

Qualifications and Experience

• Bachelor's degree in any discipline.
• 1 to 3 years' experience in reception, front desk, or similar roles; experience in real estate is a plus.

Skills and Competencies

• Strong verbal and written communication abilities.
• A pleasant disposition with professional appearance.
• Excellent customer service and interpersonal skills.
• Proficiency with MS Office suite including Word, Excel, Outlook, and PowerPoint.
• Good organizational skills and capability to multitask.
• Ability to perform well under pressure and prioritize tasks.
• Basic understanding of administrative procedures and record keeping.
• Meticulous attention to detail and problem-solving aptitude.
• Positive, punctual, and service-oriented attitude.

Additional Information

Position is based at Ambience Nature, G.A.D. Colony Road, Kachna, Raipur.
Employment is full-time with a monthly salary range between 12000 and 15000 INR.
This role supports various teams including Sales, HR, and Admin on daily office responsibilities.