Receptionist / Front Office Executive

Job Overview

As a Front Office Receptionist, you will oversee the reception area ensuring a welcoming atmosphere by greeting visitors, managing inquiries, coordinating admissions, maintaining essential records, and facilitating smooth daily operations at the front desk.

Key Responsibilities

• Professionally receive students, parents, and visitors.
• Respond to walk-in inquiries and provide information about academy courses.
• Handle incoming phone calls and WhatsApp messages efficiently.
• Organize appointments and student counseling sessions.
• Maintain and update admission records and student databases accurately.
• Liaise effectively with management and teaching personnel.
• Follow up with potential students regarding their admission process.
• Manage daily attendance records and administrative paperwork.
• Perform basic administrative duties as assigned.
• Ensure the reception area remains clean, organized, and professional.
• Provide assistance during workshops, auditions, and academy events.
• Collect fees and issue receipts when required.
• Prepare detailed daily reports on inquiries and admissions.

Required Skills and Qualifications

• Strong communication skills with mandatory proficiency in Kannada.
• Basic proficiency in English communication.
• Excellent interpersonal skills and experience in customer interaction.
• Fundamental computer skills including MS Word, Excel, and email handling.
• Professional appearance paired with a positive and responsible attitude.
• Strong organizational abilities and capacity to multitask efficiently.
• Punctuality and a high level of responsibility.