Product Manager

Role Overview

This position focuses on managing product development with a special emphasis on user experience. The Product Manager will lead user research, analyze feedback, design and refine product features, and collaborate closely with various teams to enhance overall user satisfaction.

Key Responsibilities

• Lead and conduct user experience research to gather and analyze user needs and feedback, developing plans for UX improvements.
• Design and optimize product features and interfaces based on user requirements and market trends to elevate the user experience.
• Work cross-functionally with customer service, operations, marketing, development, and design teams to ensure precise communication and effective implementation of product requirements.
• Plan and execute user experience testing, interpret results, and recommend improvements.
• Monitor user behavior using data analytics tools to identify UX issues and propose viable solutions.
• Document product requirements, user manuals, and related materials consistently and thoroughly.
• Keep abreast of industry developments and competitor products to maintain competitive product positioning.

Required Qualifications and Experience

• Educational Background: Bachelor’s degree or higher in User Experience Design, Human-Computer Interaction, Computer Science, or related fields.
• Experience: More than 3 years in product roles with at least 2 years focused on consumer-facing user experience. Preference given to candidates with backgrounds in industry sectors such as fintech or internet services. Leadership candidates should have 5 years in product management with 3 years concentrating on UX.
• Expertise: Strong grounding in UX design principles and methodologies, with comprehensive expertise in user research, usability testing, and data-driven analysis.
• Technical Skills: Proficiency in UX design and prototyping tools such as Figma and Axure; basic knowledge of front-end development is an asset.
• Communication: Excellent interpersonal and coordination skills, capable of effective collaboration with technical, design, and marketing teams.
• Analytical Ability: Strong skill in analyzing data to drive product decisions.
• Innovation: Demonstrated ability to think creatively and develop innovative user experience solutions.
• Language Skills: Fluency in English (speaking, reading, writing) is essential for daily communication with international stakeholders; additional language skills are advantageous.