Product Manager

Role Overview

The Product Manager will be instrumental in driving the adoption of products, supporting sales efforts, ensuring smooth delivery, and positioning solutions effectively within the market. This role demands strong collaboration across multiple teams, deep knowledge of the product, and constant engagement with customers and market trends.

Primary Responsibilities

• Work with sales teams to enhance product adoption and boost revenue growth through demos, presentations, and RFP support.
• Serve as a subject matter expert and evangelize the product internally and externally, conducting live demos and creating compelling presentations and collateral.
• Partner with delivery teams to facilitate seamless implementation, configuration discussions, and execution readiness.
• Lead user acceptance testing to validate features, ensure defect resolution, and support go-live activities.
• Collaborate with operations to improve processes and customer experiences by identifying and addressing bottlenecks.
• Provide structured training sessions for sales, delivery, operations teams, and customers to empower them with demo and deployment capabilities.
• Monitor market trends, analyze competitors, identify gaps and new opportunities, and relay insights to product teams.
• Drive product enhancements and change requests by sharing market feedback and aligning solutions with roadmaps.
• Support marketing initiatives by developing product presentations, case studies, brochures, and pre-sales materials.

Required Skills & Competencies

• In-depth understanding of digital assessment products.
• Excellent communication, presentation, and demo abilities.
• Adept at collaborating across sales, delivery, product, and operations teams.
• Strong analytical skills focused on market insights and solution development.
• Practical experience with user acceptance testing, implementations, and direct customer engagement.

Expected Outcomes

• Growth in product usage and deal closures.
• Enhanced sales enablement with effective demos across regions.
• Efficient implementation processes and successful product launches.
• Ongoing product enhancements informed by market feedback.
• Improved customer satisfaction and stakeholder engagement.