Operations & Systems Coordinator Intern (Remote, Part-time)

Overview

This opportunity is designed for registered students at German universities who are eager to enhance their operational expertise. Join GenX Leadership Academy's Talent Accelerator Program for a 4-month internship that, while unpaid, offers numerous valuable benefits and immersive experiences.

About GenX Leadership Academy

GenX Leadership Academy innovates coaching by delivering personalized service that addresses specific needs of individuals and organizations. The company aims to foster environments that boost personal and professional growth, optimize systems and people, and unlock peak team performance.

Role Responsibilities

• Design, document, and refine internal workflows and business processes.
• Create Standard Operating Procedures (SOPs) and comprehensive process documentation.
• Support collaboration across teams to enhance operational alignment.
• Identify and resolve operational bottlenecks with scalable solutions.
• Manage and organize internal tools including Notion, CRM platforms, and related operational software.
• Monitor and report operational metrics and key performance indicators.
• Assist in project execution ensuring smooth operational workflows.
• Collaborate with leadership to enhance organizational systems and execution quality.
• Continuously analyze and suggest improvements to current processes.

Qualifications and Requirements

• At least 3 years of relevant professional experience in operations, business operations, project management, or process optimization.
• A proven track record of designing and improving business process documentation and operational systems.
• Strong organizational abilities coupled with a systems-thinking approach.
• Excellent problem-solving aptitude with skills to recognize inefficiencies and develop practical solutions.
• Experience crafting SOPs, workflow documentation, or similar operational materials.
• Capability to juggle multiple projects and priorities efficiently.
• Exceptional communication and teamwork skills.
• Self-motivated and independent work style suited to a remote setting.
• High integrity, ownership, and sense of responsibility.
• Preferred educational background in Business Administration, Operations Management, Industrial Engineering, Project Management, or related disciplines.

Who Should Apply

This internship is ideal for individuals passionate about building scalable business systems and improving operational productivity. It suits those who enjoy simplifying workflows and strategically enhancing how teams function within growing organizations.

Additional Information and Terms

• Work schedule is approximately 16 to 20 hours weekly, offering flexibility based on performance.
• Position is fully remote with the company headquartered in Berlin, Germany.
• A formal internship agreement will be provided.
• The selection process requires a practical assignment post-interview focusing on workflow analysis and operational redesign.
• Applicants must submit the assignment on time to remain eligible in the hiring process.

Perks

• Engaging and supportive work environment.
• Development opportunities for both personal and professional leadership skills.
• Collaborative team dynamics.
• Recognition and visibility within the German market.
• Practical experience addressing real business challenges through operational projects.